Video Training
Think Before You Click: Spotting Phishing Emails
Project Details
Audience: General Public
Technologies: Vyond Studios, Canva, Photoshop, Articulate Storyline
Category: Video Training
Materials Created: Design Document with Script, Storyboard, Elearning Module
Goal: Teach employees to recognize, avoid, and report phishing emails to protect personal and company information.
This training module equips employees with the knowledge and skills to identify, avoid, and report email phishing attacks. The interactive video format provides realistic scenarios, interactive practice, and clear guidance while learners explore common red flags, understand how phishing works, and learn how to respond appropriately. The training focuses specifically on email-based threats, highlighting potential consequences and emphasizing the importance of vigilance. Supporting resources are also provided to encourage continued learning and reinforce key takeaways.
Explore the Project
Content Collaboration
During the design phase I worked closely with a subject matter expert. The SME provided a detailed content document outlining key concepts related to phishing attacks. From there, we worked together to identify clear learning objectives and build realistic scenarios and example emails that reflected common workplace experiences. We collaborated closely throughout the development of the script and storyboard, going through several rounds of feedback to ensure accuracy and alignment with the training goals.
Video Creation
I used Vyond Studio to create animated videos that formed the basis of this eLearning module. These short, dynamic clips combined voiceover narration, motion graphics, and character animations to simplify complex ideas, provide visuals to boost retention, and present content in a calm manner. The videos were designed to be clear, professional, and visually engaging for a broad workplace audience.
Module Development
I used Articulate Storyline to build the videos into a comprehensive and interactive training, combining scenario-based questions, branching logic, and visual cues to immerse learners in a simulated environment. Learners practice identifying red flags in emails and deciding how to respond. Built-in feedback reinforces key concepts while encouraging critical thinking, and a final wrap-up guides learners to further resources.
Focus on Accessibility
Accessibility was integrated into this project from the start. While Storyline is not the most accessible, it does allow for several features that help make the content more accessible to a wider range of users. All videos include closed captions, which can be toggled on or off. Optional audio-only narration is also provided for all text, improving the experience of users who may struggle to read the text. Interactive elements were designed to be more compatible with screen readers and keyboard navigation through purposeful alt text and accurate tab orders. Color choices ensure readability for learners with visual impairments. Clear, concise language and consistent structure also support cognitive accessibility—making the course usable and inclusive for a wide range of learners.
Project Challenges
One of the biggest challenges in this project was ensuring the training was fully accessible. I had to dive deep into the WCAG standards to understand how to make content usable for all learners, including those with various disabilities. The learning curve was steep, but the Articulate community proved to be an invaluable resource that provided tips, examples, and best practices that helped me create a module that meets accessibility guidelines without sacrificing user experience.
Creating a video-based training also brought unique challenges. Unlike traditional eLearning, this project was essentially an interactive video, which meant I had to focus heavily on keeping the content engaging and dynamic so users wouldn’t just click through passively. Integrating interactive assessment activities seamlessly into the flow was tricky, requiring careful planning to ensure these elements felt natural and cohesive, rather than interruptive or forced.
